How To Train Staff About The Methods of Excellent Service
Customer service, in the simplest terms, is logic. Customer service agents should consider how they themselves would like to be treated at every opportunity.
The old adage “Do unto others as you would have them do unto you” is like a mantra in the world of customer service.
There are many wonderful staff members out there who may have the best of intentions but don’t seem to have any idea how to go about carrying them toward a successful conclusion.
Customer service agents should look themselves in the mirror before each shift and ask, “Would you like to be serviced by you?” Keep Reading